Privacy Policy

Effective: October 15, 2026 · Version 18.0

1. Data we collect

• Account data: email, display name, language and settings preferences.
• Your conversations with personas: text and voice messages — required for memory and persona continuity (the heart of humanAI).
• Media you upload: images and voice clips you upload for generation or the self-clone service.
• Payment data: processed by certified payment providers; we never store your card numbers on our servers.
• Technical data: IP address, device type, security logs to fight fraud and abuse.

2. Why we use it

• Running the service: conversation, memory, image/voice generation, credit-wallet management.
• Safety: detecting prohibited content (such as minor-related content) and preventing abuse.
• Improving personas and generation quality — using anonymized, aggregated data wherever possible.
• Legal compliance (taxes, fraud prevention, lawful authority orders).

3. Who sees your data

• Authorized Emofield staff only, on operational need (support, safety, manual review of self-clone orders).
• Infrastructure providers (hosting, payment processing, safety review) under strict confidentiality contracts.
• Competent authorities when legally required — and only to the extent the law requires.
• We do not sell your data. We do not share your conversations with advertisers. Ever.

4. Your rights

• Access: request a copy of your data.
• Correction: fix any inaccurate information.
• Deletion: delete your account and data per the Data Retention & Deletion policy.
• Export: receive your data in a readable format.
• Objection: object to specific processing; we will review your request.

5. Data security

We use encryption in transit and at rest, strict access controls, and daily backups on our private server. No system is 100% immune, but we treat your data — especially the intimate kind — with the highest level of protection.

6. Children and minors

Emofield is adults-only (18+). We do not knowingly collect minors' data; a discovered minor account is closed immediately and its data deleted. See the Age & Minor Policy.

7. Data retention

We keep your data while your account is active, then per the periods in the Data Retention & Deletion policy.

8. Contact

For any privacy question or to exercise your rights: write to us at [email protected].

9. Policy changes

We will notify you in-app of any material change before it takes effect.